Software we operate ourselves — battle-tested on real customers.
Tamil-first inbound voice agent that books appointments, answers FAQs and routes complex calls to humans — running 24×7 across multiple clinic locations.
Snapshot
Reception staff were missing ~40% of after-hours calls and routine booking enquiries were eating front-desk time.
Built a low-latency voice agent (Deepgram ASR + ElevenLabs TTS + custom LLM prompt) that handles Tamil/English code-switching, books slots into the clinic calendar, and warm-transfers anything sensitive.
78%
Calls auto-resolved
<800ms
Voice round-trip
24×7
Coverage
"Patients don't know it's a bot until we tell them. And after-hours bookings are no longer lost."
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