Case study · Beauty salon
Salon billing, booking and WhatsApp reminders for a Karur salon
Billing was on one tool, appointments in a book, customer details in phones, and follow-ups depended on someone remembering. The salon now runs billing, bookings, customers, staff and WhatsApp follow-ups on our salon software, Saloon.
- Client
- A salon in Karur
- Where
- Karur, Tamil Nadu
- Status
- Live since January 2026
- Used by
- Owner, front-desk billing staff and stylists; customers book online
The problem
- No single view of customers, their visits or when they were due back.
- Staff commission, attendance and advances worked out by hand.
- Cash, UPI and card totals checked against the till by hand at closing.
What we built
Front desk
- POS billing with GST slabs and printed invoices; cash, UPI and card
- Appointments calendar, online booking page and bridal bookings
- Memberships as a wallet or package
Customers and WhatsApp
- Customer records with birthdays, anniversaries and alerts when a regular stops coming
- Reminder days set per service, with WhatsApp reminders, greetings and campaigns
- Offers and discounts engine
Back office
- Staff commission by service or by person, attendance, leave and advances
- Products, inventory, vendors, purchases and expenses
- Daily cash close that compares expected and actual cash, UPI and card
In numbers
- Jan 2026
- Live at the salon since
- 26 / 26
- Screens passed QA on desktop and mobile
From the project's own test, deploy and status records.
Built with
Next.js, NestJS, PostgreSQL, Redis, PlugSMS WhatsApp